Frequently Asked Questions
We specialize in high-quality, handmade hair accessories including scrunchies, headbands, hair clips, and more — all crafted to suit every hair type and style.
All our products are carefully selected and some are handmade with love, right here in India. We focus on comfort, durability, and style in every piece.
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. It’s quick and easy!
Yes, we offer COD on eligible orders across India. You’ll see the option at checkout if it’s available in your area.
Orders are typically dispatched within 24 hours. Delivery times vary depending on your location, but most orders arrive within 2–5 days.
Currently, we only ship within India. But we can on special request.
Stay tuned — we’re working on making HairStory.in global soon!
Yes, you can return your product if there are any issues with the product or shipment. You may refer to this return and refund policy for more details.
To keep them looking fresh and fabulous, hand wash your accessories gently in cold water and let them dry. Avoid harsh detergents and machine washing.
Do not wash metal hair accessories.
Yes, we’d love to! Whether it’s for bridesmaids, events, or gifting, just drop us a message on WhatsApp or call us at +91 95555-222-44 and we’ll chat about your custom order.
You can reach us via text, call at +91 95555-222-44 or email us atsupport@hairstory.in, or message us on Instagram @hairstory.in. We usually respond within 24–48 hours.