SHIPPING POLICY
At Hair Story, we are dedicated to providing you with a seamless shopping experience, including timely shipping of your orders. Please review our shipping policy for important information regarding shipping, refunds, and costs.
1. Order Processing Time
- Orders are typically processed and shipped within 24 hours of being received.
- Our team works diligently to ensure that your order is dispatched quickly and efficiently.
- Estimated delivery time will be 2-5 days from order confirmation.
2. Refund Eligibility
- If your order has not been shipped within 72 hours from the time of order placement, you may be eligible for a refund. Please contact our customer service team to initiate this process.
3. Shipping Costs
- Free Shipping: Enjoy free shipping on orders over ₹299.
- Cash on Delivery (COD): Available for all orders at an additional cost of ₹50.
4. Shipping Methods And Delivery Time
- We partner with reliable shipping carriers to ensure your order reaches you safely and on time. Delivery times may vary based on location and selected shipping method.
5. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email containing tracking information to monitor your shipment’s progress.
6. Changes To This Policy
- Hair Story reserves the right to modify this shipping policy at any time. Any updates will be posted on our website, so please check back periodically for changes.
7. Contact Us
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out:
- Email: support@hairstory.in
- Phone: +91 95555 222 44